Website Terms and Conditions for the use and purchase of Adversa products.
These terms and conditions set out the legal terms that apply to: (a) your use of the website https://www.adversaboutique.com/e of any mobile application or desktop application developed by our staff; and (b) the purchase by you of products provided that you are a “consumer” within the meaning of EU Directive No. 83 of 25 October 2011 as implemented from time to time in national law (together with Directive No. 771 of 20 May 2019, Directive No. 374 of 25 July 1985 and, in general, Community legislation in favour of consumers as implemented from time to time in national law, the so-called “Consumer Protection Legislation”).
The purchase by the user of any "Adversa" branded product offered on the Site (hereinafter, products) is subject to these Terms and Conditions and by placing an order for any product the user acknowledges having carefully read the content thereof and agrees to be bound by it.
Before using the site, you should print and/or retain a copy of these terms and conditions for future reference. Use of your personal information submitted to or through the site is governed by our Privacy Policy and our Cookie Policy.
We reserve the right to change these terms and conditions from time to time by amending them on the site, although (a) no such change will affect any order you have already placed with us. The date of publication of the updated terms and conditions will prevail. In any case, you should check for updates and/or changes each time you access and/or use the site.
Access to the Site:
It is your responsibility to ensure that your equipment (computer, laptop, netbook, tablet or other mobile device) meets all the technical specifications necessary to enable you to access and use the site and is compatible with normal browsing.

We may, from time to time, restrict access to certain features, parts or content of this site to users who have registered with us. You are responsible for ensuring that all registration details provided by you are accurate. If you choose, or are provided with, a login ID (such as a user name and password or other identifier) ​​as part of our security procedures, you must treat such information as confidential, and you must not disclose it to anyone else. You are responsible for all activities that occur under your login ID and you must notify us immediately of any unauthorised use or other breach of security of which you become aware. We may disable any login ID at any time if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details provided to us to register as a user are found to be untrue.
Operation of the website, services and product and provision of services.
The site and its products are the property of Afm sc and are sold on the Adversa boutique website. Afm sc and its staff will do everything in their power to provide as accurate a description as possible of the products and their main features. However, we cannot guarantee that the descriptions are totally accurate, complete, reliable or error-free. The images of the products on the website are for illustrative purposes only. Although we strive to ensure that the colors are displayed accurately, we cannot guarantee that the display of the colors on your computer accurately reflects the actual color of the products.
Product availability may be limited and we reserve the right to change the products on sale at any time, but changes will not affect orders for which we have already sent a shipping confirmation.
As a consumer, you have legal rights in relation to products that are faulty or not as described.
The products sold are supplied exclusively for domestic and private use; the user may act only as a "consumer" as defined in the Consumer Protection Legislation. The user agrees not to use the products for commercial, craft or resale purposes.
Orders and availability
Products can be ordered by clicking on the items you wish to purchase and following the instructions that appear on the screen. You can check and correct any input errors in your order by changing the content of the different fields and sections (e.g. delivery address, billing address, payment method, shipping type, etc.) during the checkout process until you submit your order by clicking the "Pay Now" button on the checkout page.
After you place an order, you will receive an email from our staff confirming that we have received your order and providing an order reference number and the information set out in point (b) below (the “Order Confirmation”).
Receiving an order confirmation does not mean that your order has been accepted and a contract has been formed between you and us. Your order constitutes an offer to us to purchase a product.
All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, refuse to accept any order by giving written notice if the product(s) are/are no longer available (as the website may not be updated in a timely manner due to simultaneous purchases) without being liable to pay any damages or expenses other than the refund of any sums paid by you in relation to the refused/not accepted order or the terminated contract.
However, you acknowledge that by clicking the "Pay Now" button, you agree to pay for the product(s). If we accept your order, we will confirm such acceptance by sending you an email confirming that the product has been dispatched (Dispatch Confirmation). Payment for your order will be taken when we confirm receipt of your order.
It is however understood that: (a) we will promptly send you our Shipping Confirmation and, in any case, if the Shipping Confirmation is not sent within a period of 15 days from the date of the order, the order will be considered not accepted and (b) in the event that an order is not accepted or is cancelled, we will refund you. In any case, the refund will be communicated to you via email and credited via the original payment method used for the purchase as soon as possible; in this regard, we inform you that the timing of such refund could be influenced by the third-party seller chosen by you for the relevant purchase.
The contract between you and us in relation to the Products you order (the Contract) will only be formed when we send you the Dispatch Confirmation. Once the contract is formed, we will have a legal duty to supply you with goods that are in conformity with the contract, provided that in order to purchase the Products, you must (i) accept the Terms and Conditions. If you do not accept these Terms and Conditions, you will not be able to make any purchases on the Site; and (ii) you must be at least 16 years of age (or such other age as is required by relevant law to enter into a contract with us);
Delivery
Your order will be processed by the delivery date specified in the Shipping Confirmation or, if no delivery date is specified, within 30 days of the date of the Shipping Confirmation, unless there are exceptional circumstances.
Your order will be delivered to the delivery address you specified when placing your order.
If your delivery address is geographically remote, for example some remote islands or other isolated locations, we may not be able to deliver to that destination. In such case, we will inform you before accepting your order. We reserve the right not to deliver to countries where such delivery is prohibited by relevant export laws or is subject to embargo or sanctions. Orders cannot be delivered to PO boxes or similar addresses.
Products in the same order cannot be delivered to different addresses.
Deliveries are made by our trusted courier and take place from Monday to Saturday (or other standard weekdays in countries that do not follow a Western working week pattern), excluding public holidays and bank holidays, usually between 8:00 and 17:00. It is not possible to specify a specific time when delivery will take place. The courier may require a signature for deliveries.
If you order products for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes, which are collected when the delivery reaches the specified destination. You will be responsible for paying any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order. In the event that you return an item, import duties will be refunded if they were originally included in the purchase price. If they were not included, you will be responsible for recovering the duties directly from your local customs office.
You must also comply with all applicable laws and regulations of the country for which the products are intended. We will not be liable for any violations of such laws by you.
If the delivery of the purchased products does not occur or is delayed, the user may submit a complaint to our customer service. We will examine the complaint and agree with the user an additional delivery term. If the delivery does not occur within this additional delivery term and if the failure or delay in delivery is attributable to us and not due to an event of force majeure or in any case beyond our reasonable control, without prejudice to the user's possibility of availing himself of the ordinary protection provided by the applicable law, including the right to terminate the Contract, we undertake to reimburse the user the entire amount paid, including the purchase price, shipping and any other additional costs, promptly, and in any case within 15 days from the day on which the outcome of the complaint is communicated to the user.
The refund amount will be communicated via email and credited to the original payment method used by the user for the purchase.
Prices and payments
The price of the products is that quoted from time to time on the site in Euro (€) or in other currencies, depending on the country to which you intend to ship the order, as better indicated on this page.
Prices include VAT (if applicable) but exclude delivery costs, which will be automatically added (at the cost indicated) to the total amount due when the items are displayed in the shopping cart and you have selected the different delivery method you have chosen and will in any case be summarised before you are bound by the Contract.
Prices and delivery charges may change at any time, but changes will not affect orders for which we have already sent a Dispatch Confirmation.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer refuses to authorise payment for any reason. We also carry out a standard pre-authorisation check on your chosen payment method and Products will not be dispatched until such pre-authorisation check has been completed. Your card issuer may charge an online handling fee or processing fee. We are not responsible for such a charge.
From time to time, we may run promotions for which we issue discount codes. These can be used towards payment of part or all of the price of products ordered online, subject to the terms and conditions under which they were issued (as set out in our relevant promotion from which you obtained the code). Discount codes can only be used once and only during the stated validity period and only in relation to the Product(s) stated. Discount codes cannot be redeemed for cash.

Return Policy
Returns of products must comply with our returns policy specified below.
You have a legal duty to take reasonable care of the products whilst they are in your possession and must return them in the same condition in which you received them (except to the extent reasonably necessary to examine them). The following guidelines apply:

• Products must be returned unworn (other than to try them on), unwashed, undamaged and unused with their original tags;

• If the product is equipped with a safety label, this must not be removed
If you fail to comply with any of the above obligations (including the return conditions), we may deduct from your refund an amount reflecting the decrease in value of the Product(s) up to the full price of the Product(s).

• You cannot cancel/rescind a contract for the supply of any of the following products which have been personalised or made to your bespoke specification unless such products were damaged or faulty when delivered or were incorrectly delivered.

Return procedure and legal guarantee of conformity
We recommend returning products in their original packaging to ensure the necessary protection during transport.

Right of withdrawal:

When you cancel a purchase and return the products to us, you have two options available to you:

1. Depending on where you live, you may be entitled to a right of withdrawal under Consumer Protection Legislation. If you choose this option, we will refund you the full price of the Product(s) (in accordance with our Returns Policy) and the cost of standard delivery, but you will be responsible for arranging and paying for the return of the Product(s);

2. The user can ask Adversa customer service to organize the collection at his home. The costs are in any case at the user's expense.

*in case of return for size replacement, collection and shipping costs are free.

To cancel a Contract, you must inform us clearly, preferably:

• By email to the address adversaboutique@gmail.com or by telephone on +39 3278677973, providing us with your name, address and order reference;

• By completing and returning the return form provided at the bottom of the Home page.

If you cancel an order (or part of an order) during the withdrawal period, you must return the Product(s) within 15 days of the day on which you notify us of the cancellation and comply with the Returns Policy.

If you cancel a contract with us within the 15-day cancellation period (see above), we will endeavour to process the refund due to you as soon as possible and, in any event, within 15 days of the day on which we receive notification of your intention to cancel. The refund will be credited to the original payment method used for the purchase, unless otherwise agreed with you and provided that you will not incur any fees as a result of the refund.

We will refund the price of the Product(s) in full (minus any deductions we are entitled to make as a result of your use of or damage to the Product(s)), including the cost of standard delivery (where possible under local Consumer Protection Legislation and unless you are in a situation set out in the section entitled "Free Returns"). However, we will not refund the cost of returning the Product(s) to you and you are responsible for those costs. We will refund any money received from you using the same method you originally used to pay for your purchase, unless otherwise agreed.